Grievance Redressal
If you have a complaint about BharatNexs, about how your personal data is handled, or want to exercise your rights under the Digital Personal Data Protection Act, 2023, contact our Grievance Officer.
Grievance Officer
| Write to | BharatNexs support (Contact support, after signing in) |
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How it works
- Write to the Grievance Officer with your name, how to reach you, your company (if any), and what the complaint or request is about. For a request about your personal data, say what you want: a copy, correction, erasure, or to withdraw consent.
- We acknowledge within 24 hours, may ask you to confirm who you are, and resolve it within the time the law requires (and in any case within 30 days), telling you what we did and why.
- If you are not satisfied with the outcome, you may complain to the Data Protection Board of India.
If your data is in a customs broker's work (for example, you are their client), that broker decides how it is used; contact them first. We help them answer.
Users of BharatNexs can also write to us from Contact support in the app. See also the Privacy Policy.